1. The order
The order can be done from our online shop or alternative via mail, telephone and/or Facebook Messenger.
There is no minimum order, you can order any product you like, even one.
All images and pictures herein are for illustrative and descriptive purposes for products in sales only.
2. The prices
All prices are in Euro include VAT and they refers to all purchases done through Internet on the web site.
The VAT comply with current regulations in Italy, and is included in the total ammount of the order, you will see it inside the bag, separately from the selected products for purchase, and then calculated in the total amount of the order.
On the price of each products transport and any other additional payment charges are excluded. These charges are shown separately outside of the total order.
All listed prices and actual promotions, could be change within the site without any notice.
3. Payment methods
We offer payment by:
Cash on Delivery
Credit Cards Visa or Mastercard (through PayPal circuit).
Other payment methods will be evaluated when ordering and by specific request from the customer.
In the case of Paypal payments, the goods will be delivered after receiving the payment for the hole order amount.
In the case of Cash on Delivery payments the goods will be delivered from the courier with the payment of the order increased by the cash on delyvery charges.
4. Delivery terms of the goods
The orders will be delivered the following working day after your order request.
On Saturdays and Sundays the shop is open, but the couriers do not consign.
5. Delivery methods and transportation costs
For the shipments we use a trusted courier, but we can also organize specific shipments with a recommended courier by the customer.
The transportation costs organized by us to Italy is 6,00 €, cost which will be added to the total amount of the order. The cost will increase to 10,00 € if you choose cash on delivery payment (6,00 € + 4,00 €), with payment of the total amount of the order, included transportation and cash on delivery payment upon the consignment made by the express courier.
Beyond 80,00 € purchases the delivery is free.
Delivery are dealt with GLS from Monday to Thursday from 8.00 am to 12.00 am. The delivery takes normally 1 or 2 working days. The delivery time mentioned above are indicative and not binding for the seller.
6. Packaging, insurance policy and additional costs
Additional costs for packaging will not be charged.
Possible Priority Shipments, insurance or other additional costs and explicity requests from the customer will be charged.
The goods travel at risk of the buyer, even if sold free port with cash on delivery. The transfer of ownership of the property (and associated risks) is finalized with the consent, even verbal, art. 1376 Civil Code.
Dandy Street is not responsible for deterioration, damage, delays, penalities or other interference and damages of any kind that may occur during transport. It is up to the buyer to make the necessary checks of the goods and lodging complaints against the carrier directly at the receipt, using subject to check advises on the carrier’s delivery note.
7. Withdrawal right
The withdrawal period will expire after:
10 days from the day on which you buy the products (included Saturdays, Sundays and holidays). The return is possible only for intact and not used products, with it’s price tag on them. It is not possible to change products with others present in the store.
We will pay you back the amount of products returned within and not lather than 30 days, after notification via mail.
The products can be returned at our expenses and with our courier. Follow the procedure returns and substitutions mentioned in the FAQ, and reported briefly below. Contact us and indicate: order reference (number and date), bought products which you want to return and the adress where the carrier has to pick up the packet. You will receive a communication by Dandy Street with the details related to the pick up (day, booking code, etc..). If you choose another carrier the transportation cost will be at you expenses and in this case Dandy Street is not responsible for possible damages and theft during transportation. As soon as the returned products will be at our warehouse we will start the refund procedure.
You should observ stricktly following instructions for a quick return with positive result: keeping intact price card and packaging which are part of the shippment of the product. Handle the product with care avoiding damage. Pack the products with a suitable packaging for the shipment. The shipment will be at our expenses, we will communicate date of collection and identification number. With positive outcome you will receive via e-mail the start of the refund procedure and not later that 30 days from the date of receipt of the returned goods you will get the totale spent amount back. With negative outcome from integrity test the goods will send back to you at your expenses.
8. In case of force majeure
In any case of force majeure or unforeseeable circumstances, we will not be responsible for any delay or failure to follow deliveries and we will have the right to terminate, suspend or postpone all or part of the contract.
9. In case of disagreement
Any disputes will be settled by the Court of Padua.